Support

Frequently asked questions

Product answers for buyers and operators. Machine-readable twin: /faq.md.

Reviewed by Sarah, Marketing Manager (sarah@neojn.com) · 2026-09-01

Product

  • What is Lynkin?

    Companion-first LinkedIn automation. The web app plans campaigns, lists, inbox CRM, and analytics. A Chrome companion executes actions on the user's live LinkedIn tab.

  • Does Lynkin take LinkedIn passwords to the cloud?

    No. Lynkin does not take LinkedIn passwords to the cloud to run jobs. Sessions stay local in the operator's browser.

  • Can Lynkin send while the laptop is closed?

    No. Companion-first requires an available live LinkedIn session. Choose a cloud bot if unattended sending is mandatory.

  • Who runs Lynkin?

    Lynkin is operated as a SaaS product with public Contact, Security, and About pages. Marketing content is reviewed by Sarah, Marketing Manager (sarah@neojn.com).

  • What cookies does the marketing site use?

    See /cookies. Essential cookies run the site and auth; analytics only when configured.

  • Do you support GDPR / DPA requests?

    Privacy baseline and GDPR-oriented section: /privacy. Enterprise DPA discussion via /contact.

  • How do I contact Lynkin?

    Use the contact form at /contact.

Pricing

  • What does Lynkin cost?

    Free trial (no card). Personal $10/mo. Business $149/mo. Enterprise custom. Dummy checkout at /payment (no charge). Details: /pricing.md and /pricing.

Billing

  • Do I need a card for the free trial?

    No. The free trial does not require a credit card. Paid plans start only when you choose Personal, Business, or Enterprise.

  • What is the refund and billing policy?

    See /refund for trial, monthly billing, cancellations, and how charges work. You upgrade intentionally from trial or self-serve billing — no surprise charges narrative.

Safety

  • Is LinkedIn automation safe?

    Never risk-free. Safety depends on architecture, pacing (warm-up/caps), message quality, and response to warnings. No honest vendor promises zero restrictions. Guide: /linkedin-automation-safety.

  • How does Lynkin approach safety?

    Local session ownership, warm-up, daily risk caps, Activity Control, and inbox ownership so humans close reply loops.

  • Where can I read about security?

    Public security overview: /security. Contact for enterprise questionnaires: /contact.

Alternatives

  • When should I choose Lynkin over Expandi or HeyReach?

    Choose Lynkin when security reviews reject password-to-cloud or multi-sender cloud farms, and operators can keep LinkedIn tabs available. Stay on Expandi/HeyReach when unattended cloud sending or multi-sender rotation is the product.

  • Where are competitor comparison pages?

    See /alternatives and /compare for side-by-side pages.

Tools

  • Is there a free LinkedIn warm-up planner?

    Yes — /tools/linkedin-warmup-planner.

  • Are there free outreach templates?

    Yes — /templates/linkedin-outreach.

  • Is there a machine-readable FAQ for AI agents?

    Yes — /faq.md mirrors this FAQ for assistants.

Editorial review: Sarah, Marketing Manager (sarah@neojn.com) · 2026-09-01

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