Support
Frequently asked questions
Product answers for buyers and operators. Machine-readable twin: /faq.md.
Reviewed by Sarah, Marketing Manager (sarah@neojn.com) · 2026-09-01
Product
What is Lynkin?
Companion-first LinkedIn automation. The web app plans campaigns, lists, inbox CRM, and analytics. A Chrome companion executes actions on the user's live LinkedIn tab.
Does Lynkin take LinkedIn passwords to the cloud?
No. Lynkin does not take LinkedIn passwords to the cloud to run jobs. Sessions stay local in the operator's browser.
Can Lynkin send while the laptop is closed?
No. Companion-first requires an available live LinkedIn session. Choose a cloud bot if unattended sending is mandatory.
Who runs Lynkin?
Lynkin is operated as a SaaS product with public Contact, Security, and About pages. Marketing content is reviewed by Sarah, Marketing Manager (sarah@neojn.com).
Do you support GDPR / DPA requests?
Privacy baseline and GDPR-oriented section: /privacy. Enterprise DPA discussion via /contact.
How do I contact Lynkin?
Use the contact form at /contact.
Pricing
What does Lynkin cost?
Free trial (no card). Personal $10/mo. Business $149/mo. Enterprise custom. Dummy checkout at /payment (no charge). Details: /pricing.md and /pricing.
Billing
Do I need a card for the free trial?
No. The free trial does not require a credit card. Paid plans start only when you choose Personal, Business, or Enterprise.
What is the refund and billing policy?
See /refund for trial, monthly billing, cancellations, and how charges work. You upgrade intentionally from trial or self-serve billing — no surprise charges narrative.
Safety
Is LinkedIn automation safe?
Never risk-free. Safety depends on architecture, pacing (warm-up/caps), message quality, and response to warnings. No honest vendor promises zero restrictions. Guide: /linkedin-automation-safety.
How does Lynkin approach safety?
Local session ownership, warm-up, daily risk caps, Activity Control, and inbox ownership so humans close reply loops.
Where can I read about security?
Public security overview: /security. Contact for enterprise questionnaires: /contact.
Alternatives
When should I choose Lynkin over Expandi or HeyReach?
Choose Lynkin when security reviews reject password-to-cloud or multi-sender cloud farms, and operators can keep LinkedIn tabs available. Stay on Expandi/HeyReach when unattended cloud sending or multi-sender rotation is the product.
Where are competitor comparison pages?
See /alternatives and /compare for side-by-side pages.
Tools
Is there a free LinkedIn warm-up planner?
Yes — /tools/linkedin-warmup-planner.
Are there free outreach templates?
Yes — /templates/linkedin-outreach.
Is there a machine-readable FAQ for AI agents?
Yes — /faq.md mirrors this FAQ for assistants.
Editorial review: Sarah, Marketing Manager (sarah@neojn.com) · 2026-09-01
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